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CivicGuardian AI

Adult Correspondence Safeguarding — Pilot Edition

AI-assisted correspondence triage with human oversight Review, draft, validate, and escalate public-sector cases safely • Faster case handling. Clearer risk visibility. Human-approved outcomes.

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PDF • TXT • EML • DOCX • JPG • PNG • TIFF

🎯 Mission & Impact

Social Good AI

The Problem We Address

Every year, people lose housing, benefits and care because an important letter was missed. People with dementia, mental health conditions or learning disabilities can struggle to read and act on complex letters, and caseworkers support many people at once.

Who We Serve

Early-stage dementia
Mental health conditions
Learning disabilities
Elderly isolated adults

What We Prevent

  • Housing Evictions — From missed deadline notices
  • Benefit Suspensions — Due to delayed responses
  • Care Disruptions — From administrative gaps

How It Works

1 Risk Analyst (Nova Lite)
2 Policy Reasoner (Nova Pro)
3 Governor Validation
4 Human Approval

Our Targets

<5%
Missed Deadline Rate (Goal)
80%+
Caseworker Approval Target
Cost-Effective
Per Case (AWS)

Built for Public Sector

✓ Every high and critical letter goes to a person
✓ Designed around UK GDPR, the Data Protection Act 2018 and the Care Act 2014
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